Today I encountered the wrong end of SpamCop. My encounter was indirect in that I was contacted by my upstream provider informing me that a user had submitted a complaint. After a bit of frantic investigation to avoid conflict with my provider, I reached these conclusions:-
All in all this one false complaint has eaten up my entire morning and I’ve really achieved nothing. Now I need to provide explanations to my upstream providers which will take more time. I need to make contact with the original complainant via SpamCop in order to find out what address they would like blacklisted to ensure they don’t get further emails from my users and I’ve had to write this Blog entry in order to blow off steam about it.
In summary, SpamCop should be called Spam Cop-out. It’s yet another example of a service that attempts to dumb-down the Internet so that people who got a computer for Christmas don’t have to learn anything about it. Good job they didn’t get a chainsaw!